Jewelry Care & Info

KEEP IN MIND

All my jewelry is handmade, by me, so each item is unique and unless otherwise stated, might not look exactly like the item in the picture. Obviously it will be very similar, but handmade items will vary slightly. Each stone is unique in itself, the stone you get may look slightly different then the stones in the photos. Please allow for variance.  

 CARING FOR YOUR JEWELRY

Please remove your jewelry when sleeping or participating in any activity in which it could get wet, this will help preserve the quality. Silver will tarnish over time, particularly when sitting in the open air, so storing your jewelry inside of a box will help keep tarnish at bay. The natural oils on your skin also helps prevent tarnishing, so I suggests wearing your jewelry often! You can also use a sunshine polishing cloth to remove tarnish. Please do not use tarn-x, it will damage any natural stones and isn't very good for silver either. You can gently clean your jewelry with a soft toothbrush and some warm water, gentle dish soap can be added if needed.

Oxidized silver will slowly age over time and become brighter while revealing the silver underneath. Everyones body chemistry is different so the oxidation will react differently, for some it might wear faster than it does for others. I seal all oxidized pieces with renaissance wax to help preserve the oxidation. Taking rings off before washing your hands, showering or swimming will help the finish last longer. Only clean oxidized silver with a very soft toothbrush and warm water, gentle dish soap can be added if needed. Any abrasive surfaces will remove the oxidation, as will polishing cloths and jewelry cleaner. 

I will gladly re-oxidize any piece purchased from me to restore the original finish. There is no charge to re-oxidize jewelry, but the customer is responsible for shipping. A return shipping label must be included in the package. Please contact me at nashmetalsco@gmail.com to set this up.

 REPAIRS

Each piece is made with care and attention to detail to assure quality jewelry. Handmade jewelry is still delicate and vulnerable to normal wear and tear, and sometimes accidents happen. Because of this I offer repairs of all my jewelry, if possible. Repairs are subject to a fee depending on the extent of damage. Please contact me at nashmetalsco@gmail.com if your jewelry needs repair.

 LOST EARRING

I offer replacements for lost earrings. If you lose one earring out of a pair, I will gladly try to make a match for the remaining earring. Most earrings can be matched, unless the pair was made with one of a kind stones. The fee will depend on cost of earrings, typically half the price of the original cost. The remaining earring must be shipped back to me so I can properly match it and make sure the finishes are identical. You must email me at nashmetalsco@gmail.com to set this up. 

Please keep in mind each pair of post earrings are shipped with substantial earring backs to help keep them safely on your ears. Earrings with hooks are shipped with clear rubber backs to prevent them from sliding out of your ears, using these will help prevent lost earrings. 

CUSTOM ITEMS

Please contact me at nashmetalsco@gmail.com if you would like to order a custom item. I would love to work with you to create your dream piece of jewelry! Please keep in mind custom or personalized items are non-refundable and non-exchangeable.

 

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